Questions? Send us an email
Need assistance?
We are here to help
- Floor 4, Zhongkonanneng Building,Nanshan, Shenzhen, China
- support@iteaworld.com
An iTeaworld representative will respond to your request within 24 hours during our business hours.
Customer Service Hours (GMT+8):
Monday–Friday: 10:00 AM – 6:00 PM
Please note that response times may be extended during Chinese public holidays.
Quick support links:
Shop with Confidence at iTeaworld
Not satisfied? Get a full refund within 30 days — no return needed.
Free tea samples with every order
Buy 1, get 1 sample. Buy 2, get 2. Buy 3+, get 3 unique samples (different from your order).
Faster Delivery with Upgraded Logistics
Average delivery time: 15 days, now up to 7 days faster than before.
